Short-Term & Temporary Opportunities

Looking for a high-reward temporary position that fits your life? Every year, Kenific Group Call Center Operations (KGCCO) builds a dedicated team of seasonal professionals to handle one of the most critical times of the year: the Federal Marketplace Insurance Open Enrollment Period (OEP).

In these roles, you will directly assist thousands of Americans as they navigate their healthcare plans and make crucial decisions for their families. It’s fast-paced, highly rewarding work that offers excellent short-term financial benefits.

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What Does a Seasonal CSR Do?

As a temporary Customer Service Representative, you are the frontline voice of healthcare access during our peak season.

  • Answering inbound calls from individuals navigating the Federal Healthcare Marketplace.

  • Guiding users through plan options with patience, empathy, and clarity.

  • Entering accurate data into secure systems while maintaining strict privacy standards.

  • Meeting key performance goals for attendance, call quality, and accuracy.

Why Choose a Seasonal Role with KGCCO?

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Fully Paid Professional Training

You don’t need years of healthcare experience to thrive here. We invest in your success from day one with 100% paid new-hire training. Our expert instructors will walk you through the systems, compliance regulations, and communication skills you need to feel completely confident before you take your first call.

Competitive Pay & Performance Bonuses

We value hard work, and we reward it. On top of a competitive hourly base rate, our seasonal team members are eligible for targeted bonus programs designed to put extra money in your pocket:

Attendance Bonuses

Earn extra rewards simply for being reliable and showing up for your scheduled shifts.

Flexible Financial Peace of Mind

Even as a temporary employee, you aren’t left without a safety net. All KGCCO employees have access to an Employee Assistance Program (EAP) and exclusive lifestyle discounts on auto, home, and pet insurance through the Working Advantage employee discount program.

Who is a Perfect Fit?

Our short-term roles are ideal for anyone looking to build their resume, earn a robust seasonal income, or enjoy a flexible employment structure.

  • Students and recent grads looking for resume-building professional experience.

  • Gig workers and freelancers looking for steady, guaranteed hours during the fall and winter months.

  • Career switchers wanting to break into the healthcare administration or customer success fields.

Ready to build your
service experience?

Explore our current openings and take the first step toward a rewarding new career pathway today.

Apply Now

Ready to build your
service experience?

Explore our current openings and take the first step toward a rewarding new career pathway today.