Customer Service Roles at KGCCO
At Kenific Group Call Center Operations (KGCCO), we know that every job seeker is looking for something different. Whether you want a high-energy, fast-paced role to earn income during a specific season, or a stable, full-time career track with full benefits and room to advance, we have a place for you.
Short-Term & Temporary Opportunities
Are you looking for a flexible, high-reward role without a long-term commitment? Our temporary positions are perfect for student schedules, career switchers, or anyone looking for a robust seasonal income boost.
The Mission
Support thousands of Americans during the critical Federal Marketplace Insurance Open Enrollment Period (OEP).
The Perks
Fully paid training, competitive hourly wages, and performance bonuses based on attendance and customer satisfaction.
Timeline
Typically runs through the fall and winter peak enrollment months.
If you are a great communicator who thrives in a fast-paced environment and wants to make an immediate impact, our seasonal team is waiting for you.
Long-Term Career Tracks
If you are looking for long-term job security, a supportive team culture, and a clear path for professional advancement, our full-time positions offer a place where you can truly grow.
The Mission
Provide year-round support, leadership, and operational excellence to keep our critical healthcare support systems running smoothly.
The Perks
Complete total rewards package including 100% company-paid medical insurance (for CSRs), immediate 401(k) matching, 11 paid federal holidays, and paid time off.
The Growth
We invest heavily in our people with continuous professional development, refresher courses, and a strong history of promoting from within.
Turn your knack for customer service into a long-term professional career pathway.
Paid Training
Get fully paid from day one while you learn everything you need.
Overtime & Holiday Pay
Maximize your earnings with holiday pay and extra hours.
Extra Pay for Bilingual
Earn a premium hourly rate increase for your multi-language skills.
Health Insurance
Enjoy low- or no-cost medical insurance for all CSR positions.
Attendance Bonuses
Earn extra cash bonuses just for being reliable and on time.
Referral Bonuses
Get paid cash rewards for bringing talented friends to the team.
Our Simple 3-Step Hiring Process
No matter which path you choose, we make joining the KGCCO team straightforward and transparent.
Submit Your Application
Browse our open short-term or long-term roles and submit your resume online.
Over the Phone Interview
Meet our talent acquisition team over a phone call.
Paid Onboarding
Once hired, you will step into a comprehensive, fully paid training program designed to give you all the tools you need to succeed.
